No surprises at pickup
Customers see exactly what is included, what is optional, and what it costs before you start.
Quotes & Approvals
Make the work clear before it starts.
Build quotes from parts, labor, and fee lines, add optional upgrades, and send them for a signed decision. The customer reviews every section and accepts, requests changes, or declines from their BUILT account.
Who it’s forFor owners, managers, and front desk staff who write quotes, and for customers who approve them.
Live demo of real BUILT screens with example data
How it works
What it does
Each line has a type, name, description, quantity, and price, plus taxable and optional add-on settings. Labor can be hourly or a flat rate, and saved parts and labor from your library fill in descriptions for you. Photos and videos can be attached so the customer sees what you see. When the scope grows mid-job, Create Additional Quote adds the new work without changing the accepted original, and it gets its own signature.
Inside the app
See it in action.
Scroll — the screen follows along.
Line by line
Set each line’s type, quantity, price, tax, and whether it’s an optional add-on.
Clear for the customer
Parts, labor, and fees appear in their own sections, with optional items the customer can choose.
A decision on record
Totals with discount and tax, then Accept Quote, Request Changes, or Decline.
Upsells without pressure
Optional add-ons let customers choose upgrades themselves, with the total updating as they go.
Approvals you can point to
Each signed decision is saved with the exact version of the quote it approved.
Good to know
Clear about what it does today.
- Accepting a quote authorizes the work. BUILT does not charge the customer.
- A revised quote needs a new signature.
- Quote follow-up reminders are off by default and use in-app and push notifications, not email or text messages.
See BUILT in action
Bring your shop into the picture.
Walk through the tools, explore your workflow, and talk about what fits your business.
Book demo