BUILTBUSINESS
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All-in-one shop software for repair and custom work

From first request to final reveal.

Quotes, guided check-in, scheduling, and your team in one workspace — with a Live Workshop your customers follow from their phone and a profile drivers find in BUILT Explore.

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Built for repair shopssuspension shopswheels & tires shopsperformance shopsfabrication shopslighting shopsaudio shopstint shopsdetailing shopswrap & ppf shops

Watch a driver find you.

On the laptop, a driver browses Explore, filters to their specialty, and opens your shop. On the phone, they book an eligible service at your price — and the job lands in your Live Workshop.

A driver browsing BUILT Explore on a laptop

Live demo of real BUILT screens with example data

A customer booking a service with AutoPilot on a phone

Live demo of real BUILT screens with example data

  1. Project accepted
  2. Parts confirmed
  3. Vehicle received
  4. Installation
  5. Final testing
  6. Ready for pickup

One timeline for every job. Your team moves it forward, and your customer sees each step from their phone.

  • 0real app screens on this site
  • 0tools in one workspace
  • 0shop specialties
  • 0capabilities compared, with sources
  • 0languages, English and Spanish

Thirty-six real screens. Zero mockups.

Every picture on this site is the actual BUILT app, shown with example data.

From first search to pickup.

Every job passes through the same six moments. Scroll through them as they appear inside BUILT.

  1. Found in Explore

    A driver filters by specialty and opens your shop.

    See how it works

  2. Booked or requested

    AutoPilot books eligible services at your price, or sends the request to you.

    See how it works

  3. Quote approved

    Parts, labor, and options are reviewed and signed before work starts.

    See how it works

  4. Checked in on camera

    Mileage and six required photos, signed off by the customer.

    See how it works

  5. Work in progress

    Stages, updates, and files the customer can follow.

    See how it works

  6. Ready for pickup

    The conversation stays with the job through pickup.

    See how it works
BUILT Explore on a phone listing nearby shops with search, category filters, distance and drive timeInstant Booking showing a $192.60 fixed price and three available appointment timesQuote pricing breakdown with discount and tax and Accept Quote, Request Changes and Decline buttonsCheck-in review with 42,150 miles and six required vehicle photosLive Workshop Updates tab with a Share an update box and Post update buttonLater messages in the same conversation about finishing the work and pickup

Why shops switch

Our position

Shop software should not be a filing cabinet. In BUILT a driver finds you, approves a signed quote, watches the work happen, and picks up with nothing to argue about. One workspace. One price. Every screen real.

Twelve tools. Keep scrolling.

The whole workspace, side by side.

BUILT AutoPilot

It answers while you work.

AutoPilot answers from the services, scope, durations, and booking rules you save — and books eligible work at your price. Anything custom or uncertain goes straight to your team.

How AutoPilot works
AutoPilot answering a question about window tint with the shop-approved scope
What does window tint include?
Ceramic film on the front two windows, with glass prep and edge sealing. About 90 minutes.
Can I come in Tuesday?
9:00 AM is open. $192.60 with tax — approve it and you’re booked.

The whole shop on one screen.

Point at a tool to see it on the screen — each one is the real BUILT Business workspace with example data.

BUILT Business Dashboard with example dataBUILT Business Today’s schedule with example dataBUILT Business Quotes with example dataBUILT Business Time Clock with example dataBUILT Business Job Reports with example dataBUILT Business Team with example dataBUILT Business Messages with example data

Everything included. One price.

$119.99per month, every feature below · 30-day free trialSee pricing

Built for ten kinds of shop.

From everyday repair to one-off custom builds, BUILT fits the way your specialty actually works.

Repair & service

Custom & performance

Finish & protection

Built on records you can stand behind.

  • Signed decisions that hold upQuote approvals and check-ins save the exact document, totals, photos, and signature together. Revisions need a new signature.
  • The right access for each roleFinancial reports stay with the owner. Installers see the jobs and conversations assigned to them.
  • Customer details stay privateA customer’s phone and email appear only on booked jobs, and only for authorized roles.
  • Records that don’t double upClock actions use server time, retries never save twice, and history is kept instead of overwritten.

Compare before you decide.

We compared 61 capabilities across BUILT Business, Modist, Shop Boss, Openbay, Tekmetric, Shopmonkey, and AutoLeap — with sources, and with planned or unverified features labeled as such.

See the comparison

Questions shops ask

What is BUILT Business?

BUILT Business is the workspace your shop runs from: requests, quotes and approvals, guided vehicle check-in, scheduling, your team, time clock, reports, and customer messages. It connects to the BUILT app drivers use, so customers can find your shop in Explore, book or request work, approve quotes, and follow the job in Live Workshop.

Does BUILT process payments?

Not today. Accepting a quote authorizes the work; it does not charge the customer. You can record payments, refunds, and costs in BUILT so reports and Profitability stay accurate.

What does guided check-in record?

A required odometer reading and six required photos — front, driver side, rear, passenger side, front interior, and rear interior or cargo — plus optional condition notes, customer items, fuel level, and up to four extra photos or videos.

Is AutoPilot an AI chatbot?

AutoPilot is rules-based. It answers only from the services, scope, durations, and booking explanation your shop saves, and it is not connected to an AI language model.

How much does BUILT Business cost?

One plan with every feature: $119.99 a month billed monthly, or $107.99 a month billed annually ($1,295.88 a year), which saves 10%.

All questions

Let’s look at your shop together.

Walk through BUILT with your own workflow in mind. One plan, $119.99 a month, every feature included.

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